Help & Documentation Center

Frequently asked questions, identity troubleshooting, and technical documentation.

Complete User & Integration Guides

Explore the Searchable NSGO Documentation

Comprehensive documentation covering Getting Started, Account & Profile, Security & Privacy, Achievements & Leaderboard, Connected Applications, Activity Telemetry, and Developer SDK integration.

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4 articles

Getting Started

Overview of the central identity platform, account registration, sign-in flows, and dashboard navigation.

4 articles

Account & Profile

Global @handles, 7-day cooldowns, customization, public profile URLs, dynamic social cards, and privacy controls.

4 articles

Security & Privacy

Password policies, active device sessions, multi-factor authentication (TOTP), security audit trails, and data portability.

4 articles

Achievements & Leaderboard

Ecosystem XP, verified badges catalog, 3-slot profile showcase, shareable developer cards, and verified standings.

4 articles

Connected Applications

OAuth 2.1 authorization, PKCE S256, consent screens, granular permission revocation, and ecosystem tool directory.

3 articles

Activity & Notifications

365-day UTC heatmap calendar, event filtering, notification categories, and notification delivery settings.

3 articles

Troubleshooting & FAQs

Real-world diagnostics, common protocol errors, practical solutions, and developer support desk.

3 articles

Developer Documentation

Central developer portal linkage, drop-in TypeScript OAuth client, OpenID Discovery endpoints, and integration standards.

Frequently Asked Questions

Navigate to Personal Profile under Account Settings (/account/profile). In the "Basic Identity" panel, enter your desired new handle. If available, click "Update Handle". Note that handle updates are limited by a strict 7-day (168-hour) database cooldown to protect cross-service identity stability and prevent squatting.

Read full guide in documentation

Contact Support & Developer Helpdesk

Need help with handle reconciliation, OAuth client registration, or have an issue to report?